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Countywide Moratorium on Residential and Commercial Evictions in Effect

On March 24, the Santa Clara County Board of Supervisors passed an Urgency Ordinance establishing a moratorium on residential and commercial evictions resulting from a substantial loss of income caused by COVID-19.

The moratorium applies to all cities countywide and is supported by the Governor’s Order issued on March 16, 2020. The County’s moratorium will last until May 31, 2020, and can be extended if the Governor revises his statewide order beyond May 31.

While the ordinance neither relieves a tenant of the obligation to pay rent nor restricts a landlord’s ability to recover rent due, the measure does, however, prevent evictions from occurring in the midst of this crisis. Updated information will be provided when it becomes available. Key aspects of the ordinance include:

  • Prohibits eviction for failure to pay rent for renters financially affected by the COVID-19 crisis
  • Applies to renters who can document “substantial loss” as a result of the COVID-19 crisis
  • Applies to both residential and small business commercial rentals
  • Property owners cannot charge or collect late fees for rent delayed while the ordinance is in effect and 120 days after its expiration
  • Lasts through May 31

Resources for Landlords and Tenants

The Countywide moratorium protects tenants from eviction if they are experiencing economic hardship due to the COVID-19 pandemic and government response to the pandemic. Information, FAQ’s and resources for both landlords and tenants regarding the eviction moratorium are provided by the following organizations:

Tenant/Landlord Disputes

Campbell Rental Increase Dispute Program

The City of Campbell encourages property owners to limit rent increases to fair and reasonable amounts, provide greater than minimum advance notice of increases, limit the number of rent increases in any one year to as few as possible, provide well maintained living units, discourage retaliatory evictions, and cooperate with their tenants toward resolving any disputes.  

Campbell renters or rental property owners may contact the Campbell Rent Mediation Program at (408) 243-8565 from 9:00 a.m. to 12:00 noon and 1:00 p.m. to 4:00 p.m. for information and counseling regarding their rights and responsibilities under California tenant landlord law and the Campbell ordinance. 

Renters or owners of complexes with four or more units are also eligible for conciliation and mediation through the Rent Mediation Program.  

Disputing a rent increase or service reduction

  • A tenant must first contact the owner/manager and make a reasonable, good faith effort to resolve the dispute.
  • If that effort does not resolve the dispute, the tenant may open a case by filing a petition with the Campbell Rent Mediation Program (petition forms are supplied upon request).
  • If the petition is for a rent increase, the petition must be filed within 15 days of the effective date of the increase.
  • If the petition is for a service reduction, a service reduction form must be filed with the petition forms.
  • Once the Program receives the petition, a copy of the petition is mailed to the property owner/manager, for review. Then, the administrator of the program will contact the property owner/manager to begin dispute resolution discussions.